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Our qualifications, memberships and accreditations enable us to obtain finance for any worthwhile purpose. We have access to a wide range of lenders that offer; home loans, construction loans, commercial and development loans, business loans, insurance and inventory funding, low doc loans, credit impaired, car and personal loans, and equipment finance. Whatever your finance needs our experience and knowledge will allow us to provide an effective solution fast. MIAA FULL MEMBER As a full member of the Mortgage Industry Association of Australia (MIAA), we are governed by an industry Code of Practice which requires professionalism, ethical behaviour, transparency and a commitment to our clients. COSL MEMBER The Credit Ombudsman Service Limited (COSL), is a free and independent External Dispute Resolution scheme. It provides consumers with an alternative to legal proceedings for resolving disputes with COSL Members operating in the Credit marketplace. PRIVACY POLICY We understand the importance of protecting your personal information. Your consultant will provide you with a copy of our privacy_policy, which ensures your right to privacy and recognises the personal information that we collect will be used only for the purpose indicated in the policy. HOW TO MAKE A COMPLAINT We are committed to providing clients whose personal information we hold, a fair and responsible system for the handling of their complaints. If at any time you have any complaints in relation to the way your privacy is handled or have any other queries, please contact your consultant. If you are not satisfied with the outcome please send an email to:
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We will seek to address any issues that you have through our complaints handling processes, but if you feel that we have not adequately dealt with your concerns you may refer the matter to The Credit Ombudsman Service Limited (COSL) at: Credit Ombudsman Service Limited Level 7, 287 Elizabeth Street SYDNEY NSW 2000 Web.www.creditombudsman.com.au | | Ph. 02 9273 8400 Fax. 02 9261 2792 Email.
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